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itSMF USA presentation during CA ITSM Summit
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Seemingly overnight millions of workers are using smartphones and tablets on a daily basis. The rapidly growing use of these devices greatly impacts user expectations of service and needs to be reflected in IT service management and support strategies. This session describes ways IT organizations can leverage mobile technologies to deliver a positive and empowering service and support experience to their customers and to increase the productivity of both their customers and the entire IT support

3/6/2014
When: 3/6/2014
1:00 PM
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Seemingly overnight millions of workers are using smartphones and tablets on a daily basis. The rapidly growing use of these devices greatly impacts user expectations of service and needs to be reflected in IT service management and support strategies. This session describes ways IT organizations can leverage mobile technologies to deliver a positive and empowering service and support experience to their customers and to increase the productivity of both their customers and the entire IT support organization.

Register now: 
https://www.brighttalk.com/webcast/6447/101277

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