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Greater Cleveland LIG | "Metrics in May"
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Join us May 8 at Westfield Insurance for a workshop and interactive session on the best metrics for getting desired outcomes. Two break-out groups will explore the data collection challenges, the publication of scorecards, the analysis and remediation of poor performance and other issues. Breakout Group 1 will focus on Incident & Problem. Breakout Group 2 will focus on Change & Release. We'll end with an overview of Leading & Lagging Indicators.

When: 5/8/2014
1:00 PM
Where: Westfield Insurance
One Park Circle,
Westfield Center, Ohio  44251
United States
Contact: Wayne Hartzler
(330) 887-6061

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