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Los Angeles LIG | BiSL in a Box: ITIL + BiSL = Improvement
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BiSL in a Box: ITIL + BiSL = Improvement Exploring the opportunity to significantly improve how business and IT work together for more effective IT services. Join us in learning a practical approach to talking and relating to your business.

3/11/2014
When: 3/11/2014
6:00 PM until 9:00 PM
Where: Dole Food Company Auditorium
One Dole Drive
Westlake Village, California  91362
United States
Presenter: Deborah Anthony, DPSM
Contact: Carolyn Trocino
818 874-4917


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Conejo Valley/Ventura/West San Fernando Valley

March 2014 Dinner Meeting

BiSL in a BOX: ITIL + BiSL = Improvement

Explore the opportunity to significantly improve how business and IT work together for more effective IT services. Join us in learning a practical approach to talking and relating to your business.

This will be a highly interactive session designed to:

  • Provide you with pertinent information you can use immediately to improve how your IT organization works with business partners
  • Gather data that can be used to test the hypothesis: ITIL + BiSL = improved business and IT relationship

Date: Tuesday, March 11, 2014

Time: 6:00 PM - 9:00 PM

Location: Dole Food Company Headquarters, One Dole Drive, Westlake Village, CA

Cost: $20.00 non-members/Members are free

Dinner: Provided by the itSM GLA, LIG

Parking: Free at One Dole Drive

Dress: Business Casual

Contact: Carolyn Trocino, 818 874-4917 or Carolyn.trocino@doleintl.com

When you arrive at the building, go to the reception area and you will be directed to the auditorium.

AGENDA:

6:00 - 6:45   Dinner, registration, networking (bring your business card)

6:45 - 7:00   itSMF USA and GLA LIG updates

7:00 - 9:00   BiSL in a Box: ITIL + BiSL = Improvement

 

OUR SPEAKER

Deborah Anthony

Deborah Anthony is a 30 year Service Management veteran.

She began her career on the business side and found herself leading technology organization in the public sector through the last IT Paradigm shift.

She currently serves as: the Director of Programs for ITSMF USA, the BiSL Ambassador in the US, and the Strategy Lead for Service Transformation at HP.

 

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