Print Page   |   Contact Us   |   Sign In   |   Register
ISO/IEC 20000 SIG| SMS Under the Microscope: Service Continuity and Availability and the SMS
View Registrations Tell a Friend About This EventTell a Friend
 

10/23/2014
When: 10/23/2014
12:00 PM
Where: https://www.brighttalk.com/webcast/845/87249
« Go to Upcoming Event List  

 To register to attend please visit: https://www.brighttalk.com/webcast/845/87249

 

•What is the ISO/IEC 20000 SMS?
•Service Continuity and Availability Management – Basic Concepts
•Service Continuity and Availability Management and the Service Management System
•Service Continuity and Availability Management – Implementation Guidance
•Q&A

Legal