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New England LIG | Revolutionizing Service Management: The SM Congress
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At Fusion 13, a revolution in service management was bubbling just beneath the surface. On the last day of the conference it surfaced, and with it the a new future of service management has opened up. Join founding members of the SM Congress Roy Atkinson, Carlos Casanova, and Matt Hooper as they talk about what the SM Congress movement is and what it means to the future of service management.

11/19/2013
When: 11/19/2013
10:00 AM
Where: BrightTalk Webinar
https://www.brighttalk.com/webcast/845/92323


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At Fusion 13, a revolution in service management was bubbling just beneath the surface. On the last day of the conference it surfaced, and with it the a new future of service management has opened up. Join founding members of the SM Congress Roy Atkinson, Carlos Casanova, and Matt Hooper as they talk about what the SM Congress movement is and what it means to the future of service management.


https://www.brighttalk.com/webcast/845/92323

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