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Pittsburgh LIG - Using KT to Improve Strategy and Operations
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This meeting of the Pittsburgh LIG will focus on using and improving the Kepner-Tregoe (KT) skills of its attendees by using the KT processes to solve real-life operational challenges. The attendees will also learn more about the itSMF USA, the Pittsburgh LIG, and the challenges associated with operating a Local Interest Group. Through an interactive, workshop format, the attendees will apply KT methods learned during our last LIG meeting.

10/18/2013
When: Friday
From 11:30 AM until 3:15 PM
Where: UPMC Quantum One Building
2 Hot Metal Street
Conference Rm 151
Pittsburgh, Pennsylvania  15203
United States
Contact: Pittsburgh LIG


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Using KT to Improve Strategy and Operations

 

Thanks to Cherwell Software for hosting this meeting! 

This meeting of the Pittsburgh LIG will focus on using and improving the Kepner-Tregoe (KT) skills of its attendees by using the KT processes to solve real-life operational challenges. The attendees will also learn more about the itSMF USA, the Pittsburgh LIG, and the challenges associated with operating a Local Interest Group. Through an interactive, workshop format, the attendees will apply KT methods learned during our last LIG meeting. We will:

  •   Review KT problem solving methods
  •   Conduct group workshops on improving:
    •    Value of the Pittsburgh LIG
    •   LIG meeting attendance and volunteer participation
  •   Update members on LIG and itSMF USA business, including nominations for leadership elections

The meeting is an ideal forum for current and future members to learn more about LIG operations, problem solving, and LIG leadership opportunities.

Proposed agenda:

11:30 am – 12:00 pm – Networking and sign-in
12:00 pm – 1:00 pm – Lunch and Review of KT
1:00 pm – 2:00 pm – Using KT to improve LIG membership (group discussions)
2:00 pm – 3:00 pm – Using KT to improve LIG meeting attendance and participation (group discussions)
3:00 pm – 3:15 pm – Update on LIG/itSMF USA business

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