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DFW LIG | Organizational Change
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DFW LIG | Organizational Change

ITSM Strategy - Assessing Maturity of People Process and Technology - Building a Roadmap To Take You To Your Desired State - Using Organizational Change and Governance to Stay on The Roadmap Organizational Change Management - Intro to OCM - OCM Diagnostics - Rapid Cultural Assessment - Diagnostic Methodology Building an OCM Program - Leading Change an OCM Methodology - Building An Effective Communication Strategy - Planning Training and Education

7/18/2013
When: 7/18/2013
From 8:00 AM until 1:00 PM
Where: Christus Health
919 Hidden Ridge
Irving, Texas  75038
United States
Contact: Your DFW itSMF LIG


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WORKSHOP: Organizational Change

 

COST:

  • $25 for members
  • $50 for non-members

TIME:

  • 8:00 am – 12:00 noon
  • 12:00 – 1:00pm – Lunch

DOOR PRIZE:

  • $50 gift card from Fruition Partners

AGENDA:

  • Introductions- ITSM Strategy
    • Assessing Maturity of People Process and Technology
    • Building a Roadmap To Take You To Your Desired State
    • Using Organizational Change and Governance to Stay on The Roadmap
  • Organizational Change Management
    • Intro to OCM
    • OCM Diagnostics
      • Rapid Cultural Assessment
      • Diagnostic Methodology 
  • Building an OCM Program
    • Leading Change an OCM Methodology
    • Building An Effective Communication Strategy
    • Planning Training and Education
  • Continual Service Improvement Presentation slides 

SPEAKER INFO


Gerry Geddes

Executive Consultant

Fruition Partners

Gerry Geddes is a business process specialist focusing on Business and IT Alignment and Organizational Change Management. Gerry has extensive experience as a consultant, conference speaker and educator and has a BA from York University in Toronto. He has been an ITIL Master since 2000 and ITIL Expert 2011, as well as founding Chair of ITSMF Canada.


Gerry has managed large IT projects, run IT Divisions and has provided ITSM implementation consulting and education to many Fortune 500 IT leaders globally. He is known for his practical approach to successful delivery of ITSM process and services.Gerry's past positions include the global Director of Service Delivery for Pink Elephant International as well a Country Manager for Quint Wellington Redwood North America, Director of Training and Education, Fruition Partners. In his free time.


Gerry enjoys hiking and fishing with his golden retriever, Chelsea.

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