San Francisco Bay Area LIG- Local Interest Group
Thursday June 13, 2013 Host Venue: Varian Medical Systems 3100 Hansen Way. Palo Alto, CA 94304   Meeting Agenda 5:00-5:30pm Networking / sign in   5:30-6:00pm Business Meeting   6:00 - 7:00pm Steve Romero – IT Governance   7:00-7:15pm Break   7:15-8:00pm Jeff Westcott – Change Management   8:00-8:30pm Wrap Up - Networking   Please click here to RSVP & register.	Two Presentation Evening Thursday June 13th 5 – 8pm   Steven Romero – Romero Consulting IT Governance The ubiquitous nature of technology and the subsequent increase in complexity immeasurably increases the difficulty of managing IT organizations in the absence of a solid IT governance program. In fact, Studies have shown that companies with well-defined, structured IT governance outperform those that don’t. A comprehensive understanding and application of IT governance is critical to the success of any enterprise.   Although the term "IT governance” is part of the vernacular of virtually all IT organizations, it is generally misunderstood. This lack of understanding has led to widely varying implementations of the discipline, most of which are incapable of ensuring reasoned and rational technology decisions.   Steve's presentation provides organizations with a comprehensive understanding of the Power and Promise of IT Governance.   Jeff Westcott – Lawrence Livermore National Laboratory "IT is changing things all the time” - Implementing Change Management at LLNL. Your customers are shouting "IT is changing things all the time” and yet (fortunately) they don't see what goes on "behind the scenes”, i.e., - those unplanned, unauthorized, conflicting and sometimes colliding changes preceded by multiple communications originating from separate organizations that are simultaneously implementing uncoordinated changes in roughly the same physical space (many of which are emergency changes); all of which make your customers unhappy and your infrastructure incident prone and not very reliable.   Jeff will guide us through the trials and tribulations (and the successes) encountered in this very difficult implementation. And by doing so, Jeff will provide us with a recipe for doing difficult things well.   The challenging project context: A complex organization with little process maturity or governance, which was further No central authority and multiple independent and co-equal functional organizations, A highly diverse technical environment and Minimal knowledge about best practice frameworks such as ITIL. This project was initiated to address contractual requirements, improve overall management of IT changes and increase customer satisfaction of enterprise IT services delivered from the CIO Organization The objectives are to: Improve the IT service environment by minimizing the impact of changes on the business and Maximize the efficiency and effectiveness of the IT organization to process changes
Steve Romero Steve Romero is a published and globally recognized IT governance evangelist and IT business value activist. His mission is to help enterprises realize the full potential of their IT investments for strategic and competitive advantage. He speaks around the world to companies in every business sector, federal and state government agencies, industry organizations, students, and information technology and business luminaries to identify and communicate leading advances in business governance and business management of IT.Romero is an innovative, passionate IT professional with over 30 years experience working in almost every area of IT. For the past 15 years his career has focused on helping large enterprises transform their IT organizations from cost centers to strategic assets. Steve is a recognized expert in business governance of IT, Project and Portfolio Management (PPM), business process management, and IT business management processes. He is a Certified Process Master, a certified Information Systems Security Professional, a certified Project Management Professional, ITIL Foundation certified, and a Certified Computer Professional. Jeff Westcott Jeff has been with LLNL for 8 years. He is the ITSM Service Owner, ISSO and currently serves as the Change Manger. He has been the Group Leader for the institutional service desk (4Help) and is leading the ITSM Implementation project. Jeff has more than 30 years IT experience from industry before joining LLNL. Previously Jeff was IT Director for Moore Corporation’s European Division, IT Manager for Graphic Controls Corporation and IT Applications Manager for Wilson Greatbatch Technologies.
Directions:   From 280 exit Page Mill Take Page Mill to Hansen Turn Right into Hansen Turn right into Varian Proceed to the curved building   From 101 Take Page Mill to Hansen Way Turn Left into Hansen Turn right into Varian Proceed to the curved building	Additional Information: Steve Smith, President, itSMF, San Francisco Bay Area Email: steve1@comcast.net   Additional Program Information: Brenda Iniguez, Program & Events Email: brendai@pinkelephant.com   Steve Carn, Program & Events Email: scarn@yahoo.com 408 431 0002 Click here for more information about itSMF SF Bay Area.