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San Francisco Bay LIG | 2 Speakers: "IT Governance" and "Implementing Change Management"
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* IT governance” is part of the vernacular of virtually all IT organizations, it is generally misunderstood, Steve Romero's presentation provides organizations with a comprehensive understanding of the Power and Promise of IT Governance. * Transition from change chaos to orderly Change Management - Jeff Westcott will guide us through the transformation at LLNL and provide a recipe of how to difficult things well. .

When: 6/13/2013
From 5:30 PM until 8:30 PM
Where: Varian Medical Systems
3100 Hansen Way
Palo Alto, California  94304
United States
Contact: Steve Smith

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San Francisco Bay Area LIG- Local Interest Group




June 13, 2013

Host Venue:
Varian Medical Systems
3100 Hansen Way.
Palo Alto, CA 94304


Meeting Agenda

Networking / sign in



Business Meeting


6:00 - 7:00pm

Steve Romero – IT Governance






Jeff Westcott – Change Management



Wrap Up - Networking


Please click here to RSVP & register.

Two Presentation Evening

Thursday June 13th 5 – 8pm


Steven Romero – Romero Consulting

IT Governance

The ubiquitous nature of technology and the subsequent increase in complexity immeasurably increases the difficulty of managing IT organizations in the absence of a solid IT governance program. In fact,

  • Studies have shown that companies with well-defined, structured IT governance outperform those that don’t.
  • A comprehensive understanding and application of IT governance is critical to the success of any enterprise.


Although the term "IT governance” is part of the vernacular of virtually all IT organizations, it is generally misunderstood. This lack of understanding has led to widely varying implementations of the discipline, most of which are incapable of ensuring reasoned and rational technology decisions.


Steve's presentation provides organizations with a comprehensive understanding of the Power and Promise of IT Governance.


Jeff Westcott – Lawrence Livermore National Laboratory

"IT is changing things all the time” - Implementing Change Management at LLNL.

Your customers are shouting "IT is changing things all the time” and yet (fortunately) they don't see what goes on "behind the scenes”, i.e., - those unplanned, unauthorized, conflicting and sometimes colliding changes preceded by multiple communications originating from separate organizations that are simultaneously implementing uncoordinated changes in roughly the same physical space (many of which are emergency changes); all of which make your customers unhappy and your infrastructure incident prone and not very reliable.


Jeff will guide us through the trials and tribulations (and the successes) encountered in this very difficult implementation. And by doing so, Jeff will provide us with a recipe for doing difficult things well.


The challenging project context:

  • A complex organization with little process maturity or governance, which was further
  • No central authority and multiple independent and co-equal functional organizations,
  • A highly diverse technical environment and
  • Minimal knowledge about best practice frameworks such as ITIL.

This project was initiated to

  • address contractual requirements,
  • improve overall management of IT changes and
  • increase customer satisfaction of enterprise IT services delivered from the CIO Organization

The objectives are to:

  • Improve the IT service environment by minimizing the impact of changes on the business and
  • Maximize the efficiency and effectiveness of the IT organization to process changes


Steve Romero

Steve Romero is a published and globally recognized IT governance evangelist and IT business value activist. His mission is to help enterprises realize the full potential of their IT investments for strategic and competitive advantage. He speaks around the world to companies in every business sector, federal and state government agencies, industry organizations, students, and information technology and business luminaries to identify and communicate leading advances in business governance and business management of IT.Romero is an innovative, passionate IT professional with over 30 years experience working in almost every area of IT. For the past 15 years his career has focused on helping large enterprises transform their IT organizations from cost centers to strategic assets. Steve is a recognized expert in business governance of IT, Project and Portfolio Management (PPM), business process management, and IT business management processes. He is a Certified Process Master, a certified Information Systems Security Professional, a certified Project Management Professional, ITIL Foundation certified, and a Certified Computer Professional.

Jeff Westcott

Jeff has been with LLNL for 8 years. He is the ITSM Service Owner, ISSO and currently serves as the Change Manger. He has been the Group Leader for the institutional service desk (4Help) and is leading the ITSM Implementation project. Jeff has more than 30 years IT experience from industry before joining LLNL. Previously Jeff was IT Director for Moore Corporation’s European Division, IT Manager for Graphic Controls Corporation and IT Applications Manager for Wilson Greatbatch Technologies.



From 280 exit Page Mill

Take Page Mill to Hansen

Turn Right into Hansen

Turn right into Varian

Proceed to the curved building


From 101

Take Page Mill to Hansen Way

Turn Left into Hansen

Turn right into Varian

Proceed to the curved building


Additional Information:
Steve Smith, President, itSMF, San Francisco Bay Area


Additional Program Information:
Brenda Iniguez, Program & Events


Steve Carn, Program & Events

408 431 0002

Click here for more information about itSMF SF Bay Area.