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New England LIG | Getting some answers: Knowledge management and service management
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Effective service management practices depend on getting the right information to the right players at the right time, and effective knowledge management helps to make this possible. Join our panel discussion to learn how their organizations have developed their knowledge management practices, implemented their knowledge management tools, and integrated these tools and processes with their service management practices.

4/24/2013
When: April 24, 2013
From noon until 1:30PM
Where: Akamai Technologies
8 Cambridge Center
Cambridge, Massachusetts  02140
United States
Contact: Jason Stonehouse


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Effective service management practices depend on getting the right information to the right players at the right time, and effective knowledge management helps to make this possible. Join our panel discussion to learn how their organizations have developed their knowledge management practices, implemented their knowledge management tools, and integrated these tools and processes with their service management practices.

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