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San Diego LIG | ITSM, ITIL, ISO/IEC 20000 How Are They Related?
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ITSM, ITIL, ISO 20000, how do they fit together and how can you get the most of what they have to offer? Join us as Mark Liuag, the Quality, ISO Compliance, and CSI Manager with the HP Enterprise Services. brings to the forefront the fine differences and complimentary aspects on the subjects to help you understand and implement the key principles that apply in the work place.

3/21/2013
When: March 21
6PM - 8PM
Where: Hologic | Gen-Probe
6333 Sequence Drive
“Building 2”
San Diego, California  92121
United States
Contact: Lanny Kimsey


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6:00 PM - 6:30 PM Networking
6:30 PM - 7:00 PM itSMF Housekeeping
7:00 PM - 8:00 PM Main Presentation


ITSM, ITIL, ISO 20000, how do they fit together and how can you get the most of what they have to offer? Mark Liuag is Quality, ISO Compliance, and CSI Manager with the HP Enterprise Services. With over 27 years business experience with a broad range of positions, Mark will bring to the forefront the fine differences and complimentary aspects on the subjects to help you understand and implement the key principles that apply in the work place. For those who are leading an effort or just trying understand subjects, the intent is to bring something for those just starting out or who have a long experience with the subjects.

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