itSMF USA Awards & Recognition
The objective of the itSMF USA Awards & Recognition Program is to shine the spotlight – literally and figuratively – on the best of the best in the ITSM industry and in the service of the membership of the itSMF USA. In doing so we seek to achieve a fully engaged and contributing membership through recognition, rewards, encouragement and reinforcement of the standards, mission, goals, values and principles of the itSMF USA.
The program is administered by a volunteer committee adhering to the stated criteria with the highest level of objectivity and rigor. The following document provides detailed information on the criteria established for each award as well as background information on the process.
Nominations for the 2011 itSMF USA Awards and Recognition program are now open!
What are the awards for 2011?
• Project of the Year (three categories):
• Public Sector/Higher Education
• Small to Medium Business (less than $1B in annual revenues)
• Large Business (greater than $1B in annual revenues)
• IG Excellence
• Member of the Year
How do I nominate a project or someone for an itSMF USA Award? Nomination is easy!
• Nominations must be provided using the official nomination form.
• Nomination forms will not be returned.
• Individuals and groups may be nominated in multiple categories and for multiple awards, if they meet the criteria for that category and award.
• A separate nomination form must be used for each award (e.g. a person nominated for three awards would have three nomination forms completed).
• Nominations must be made by members of itSMF USA (voting or non-voting).
What is the nomination process?
Simply complete the appropriate nomination form and email the form to awards@itsmfusa.org .
All nominations will be acknowledged within five (5) business days of receipt. Nominations not acknowledged should be presumed not received and resubmitted.
Can I nominate my project or my IG?
Yes! Self-nomination is encouraged—it’s a great way to let everyone know about the great work your IG or project team has done!
Where can I find the nomination forms?
Here they are! Project of the Year Form, IG Excellence/Member of the Year Award Form, Lifetime Achievement Awards Form
When is the deadline for submitting nominations?
Nominations will be accepted through July 15, 2011.
itSMF USA Hall of Fame
itSMF USA Lifetime Achievement Award
2010 – David Cannon
2008 – Leah Palmer
2007 – Ken Wendle
2006 – Butch Sheets
2004 – Ken Hamilton
itSMF USA Industry Knowledge Contribution Award
2010 – Jack Probst
2009 – Alex Hernandez
2007 – itSMF Certified Partner Network Academia
itSMF USA Project of the Year Award
2010 – By business sector:
Public Sector and Higher Education – Commonwealth of Massachusetts, Information Technology Division
Small and Medium Size Business – Maritz
Large Business – Oracle Global IT
2009 – Thomson Reuters Roger Bennett & Global Process Team
2008 – Procter & Gamble Product Lifecycle Management Operations Management Team
2007 – State of North Carolina Service Excellence Program
itSMF USA Member of the Year Award
2010 – Michele Bonner
2009 – Dhiraj Gupta
2008 – Teresa Mount
2007 – Kirk Holmes
2006 – Maria Metcalf
2005 – Denis Eslinger
itSMF USA Interest Group Excellence Award
2010 -- Austin
2009 – Ohio Valley
2008 – National Capitol
2007 – Lehigh-Delaware Valley
2006 – Ohio Valley
2005 – South Florida
2004 – Minnesota
itSMF USA Rookie Interest Group Award
2010 – San Diego
2008 – Mid-America
2007 – Tallahassee
2006 – Central North Carolina
itSMF USA President’s Award
2010 – Chris Dancy
2009 – Brent Knipfer
2008 – Cassius Downs
2007 – Sallie Kennedy
2006 – Dennis Ravenelle
2005 – Leah Palmer
2004 – Jean Ritala
itSMF USA Platinum Sponsor Award
2004 – Ron Nelson
itSMF USA Service Management Excellence Award
2001 – Brett Ostlund
