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Calendar

5/23/2013
San Diego LIG | Configuration Management: Getting Friendly With Your CMDB

6/5/2013
Dakota LIG | IT Service Cost Savings

6/6/2013
South Florida LIG | What's in YOUR Service Catalog: A One-Day Workshop

6/12/2013
Heartland LIG | "What is a Known Error?" Whitepaper Discussion

6/13/2013
St. Louis Gateway LIG | St. Louis ITSM Conference
Premier Sponsors

Premier Sponsors

Sponsor since 2012
Nimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they’re based in the cloud, in the data center, or a mix of the two. The Nimsoft ITIL-based IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality (ITSM)—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.
In short, the Nimsoft solution helps you master today’s IT environments, which means good things happen for you and your business:
  1. Gain peace of mind. At any given time, you and your team fully understand the real-time status of service levels, as well as how those service levels are trending.
  2. Enjoy complete control. You gain the power to control the end user experience. No mysteries. No surprises.
  3. Deliver and demonstrate value. Leverage a detailed, unified view of business services that enables you to deliver—and demonstrate—more value to the business.
Fast Facts
  • Founded in 1998
  • Acquired by CA in 2010
  • More than 1,000 customers in 36 countries
  • More than 20,000 end-user environments monitored by Nimsoft service provider customers
  • Headquartered in Campbell, California
| Visit the Nimsoft website|

Sponsor Since 2012
Intact Technology is an elite HP Software and Support Partner headquartered in Greenbelt, MD focused on helping both federal and commercial organizations to strengthen the connection between business operations and IT. Intact performs consulting services on GSA schedule 70 and is a certified small business. Intact is focused on helping customers design, implement, operate, and automate their information management, service management, asset management, and business service management initiatives based on ITIL best practices. Also an elite HP uCMDB Partner, Intact recently won the HP 2011 Public Sector Partner of the Year Award as well as the Information Management Partner of the Year award for 2010.
 
 
At Intact Technology, we break ourselves into five cohesive practice areas with one overarching goal: to strengthen the connection between business operations and IT. It's what we've been doing since 1994.
  1. ITIL Best Practice Consulting
  2. IT Service Management
  3. IT Asset Management
  4. Change Configuration, and Automation
  5. Information Managementyour problems. We offer unique service offerings throughout all of our practice areas and are able to tailor each of our solutions to fit your individual needs. We are able to do this through years of experience and our world class consultants who are always up for the challenge.
  • Change Management Framework
  • ITSM Accelerator – Lint Roller
  • Service Desk Migration Accelerator
  • Integrating HP with BMC
  • ITAM Accelerator
  • Total Asset Visibility
  • Electronic Records Management Accelerator
  • Records Management on SharePoint
  • Data Center Consolidation
  • Automated Medical Equipment Management
| Visit the Intact website |

Sponsor Since 2012

Business runs better when IT runs its best. Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the broadest choice of IT management solutions, including industry-leading Business Service Management and Cloud Management offerings. For the four fiscal quarters ended September 30, 2012, BMC revenue was approximately $2.2 billion.

Why choose BMC Remedy?

You get a solution that's truly enterprise-class

Used by the most demanding IT organizations in the world - and built to extend and scale, Remedy is far more than just a service desk. With the full span of ITSM processes, you're aligned with ITIL-compliant best practices from day one. To see just how much ITSM 8.0 can do — check out the full range of capabilities here.

You can bring everything together

Manage your enterprise software licenses - provide a rich and contemporary self-service experience, control your portfolio of IT services, and so much more - all from a single ITSM solution. If you're looking to extend your reach further in to IT operations management (ITOM), Remedy provides the ultimate platform for expansion.

You can have it on-premise or in the cloud

Remedy ITSM gives you the flexibility to choose the right delivery method for your organization — whether you're looking to embrace the reduced operating costs of the cloud, or need the additional control and visibility of an on-premise solution. You also have the freedom to move between implementation models — whatever you need Remedy ITSM has it covered.

| Visit the BMC website |

Sponsor since 2012

NetApp creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency. Our dedication to principles of simplicity, innovation, and customer success has made us one of the fastest-growing storage and data management providers today.

Customers around the world choose us for our "go beyond” approach and broad portfolio of solutions for business applications, storage for virtual servers, disk-to-disk backup, and more. Our solutions provide nonstop availability of critical business data and simplify business processes so you can deploy new capabilities with confidence and get to revenue faster than ever before.

You can rely on our industry-leading solutions to lower the cost of protecting your data, business, and reputation. We bring together the industry’s best partners and technology to deliver services that help you maximize what you are getting from your infrastructure. Our collaborative approach, working as one team with one goal, means that you get a solution that is just right for you—on time and on budget.

To support your global business, we provide highly-responsive support in local languages. From London to Austin, from Bangalore to Tokyo, we’ll work with you to solve your problems and reach your goals.

Specialties

  • Network storage
  • Cloud computing
  • Storage efficiency
  • Information management
| Visit the NetApp Website |