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5/28/2015
Nation's Capital LIG | Past and Present: 25 Years of Service Desk KPIs With Jeff Rumburg

5/28/2015
Columbus LIG | The Continuing Journey To Become A Strategic Advantage

5/28/2015
Dallas/Ft Worth LIG | “Metrics that Matter - Demonstrating the Value of Key Performance Indicators?”

6/3/2015
Los Angeles LIG | How to Effectively Identify and Prioritize IT Service Improvements

6/4/2015
Los Angeles LIG | Why Should I Partner with You?

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Website Guides for Members
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We want to ensure a positive user experience on our new website. The guides below will assist you in navigating the itSMF USA website as a member, just click the link.

Renewing Your itSMF USA Membership

Website Guide: Managing Your Company Sub-Accounts (Employee Members)

Website Guide: Managing Your itSMF USA Member Profile

Website Guide: itSMF USA Groups for Members (your LIG is your Group, as are any Special Interest Groups (SIGs) that you belong to)

 If you have any questions about these guides or using our website, please contact admin@itsmfusa.org.

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