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Accepting Nominations for the Next Generation itSMF USA Awards Program

 

    HOUSTON, TX (PRWEB) AUGUST 23

itSMF USA, the premier independent professional organization and forum for IT Service Management professionals in the U.S., announced earlier this year the Next Generation Awards program.

The Next Generation of itSMF USA Awards celebrate and recognize success in service management in individuals, teams and Local Interest Groups/ Communities of Interest.

The nomination period for awards ends on August 31st. The new program includes:

Service Management in Action Award: This award recognizes and celebrates excellence in Service Management (SM) relevance and business outcomes.

Contributor of the Year Award: This award recognizes and celebrates individual Service Management excellence and participation in the SM industry and itSMF.

LIG/CoI Excellence Award: There are three awards in this category which recognize Local Interest Groups (LIG)/Communities of Interest (CoI), specifically:

High Performance LIG/CoI of the Year,

Upstart LIG/CoI of the Year, and

Sustained Performance LIG/CoI of the Year

itSMF USA is a well respected vendor neutral professional association. Award recipients receive recognition during the FUSION 16 conference and in subsequent press releases and other media. Finalists receive a conference pass and travel stipend.

"itSMF USA is a community where we learn from each other. Our award recipients have so much talent and knowledge to share. Now is the time for companies and individuals to shine a spotlight on the great work they are doing and to celebrate their success." Pam Erskine, itSMF USA President.

FUSION 16 unites over 1,600 industry leaders and practitioners and will take place November 1-4, 2016 at the MGM Grand in Las Vegas.

For more information and to submit your nomination, please visit Awards. The nomination period is open until August 31, 2016. 

 

 

itSMF USA opens nominations for Next Generation of itSMF USA Awards

     

    HOUSTON, TX (PRWEB) 

itSMF USA, a chapter of itSMF International and the premier independent professional organization and forum for IT Service Management professionals in the U.S., has opened the nomination period for the Next Generation of itSMF USA Awards.

The Next Generation of itSMF USA Awards celebrate and recognize success in service management in individuals, teams and Local Interest Groups/ Communities of Interest.

Nominations are open for: 

  • Service Management in Action Award: This award recognizes and celebrates excellence in Service Management (SM) relevance and business outcomes.
  • Contributor of the Year Award: This award recognizes and celebrates individual Service Management excellence and participation in the SM industry and itSMF.
  • LIG/CoI Excellence Award: There are three awards in this category which recognize Local Interest Groups (LIG)/Communities of Interest (CoI), specifically:
  • High Performance LIG/CoI of the Year,
  • Upstart LIG/CoI of the Year, and
  • Sustained Performance LIG/Col of the Year.

 

The Awards Selection Committee will select two finalists for the Service Management in Action Award and the itSMF Contributor of the Year Award. Each of the four finalists will receive a FUSION 16 Conference Pass, a travel stipend of $1,000, and they will be invited to be introduced as Award Finalists during the FUSION 16 Conference. From the finalists, the Awards Selection Committee will choose one winner for each category. Winners for all three categories will be awarded and recognized during ceremonies at FUSION 16.

“There is tremendous talent in the IT community. Our new awards program recognizes the individuals and teams that make a difference for the IT community as well as the businesses they serve. We encourage companies and individuals to take the time to showcase your talent and commitment to excellence. It’s okay to brag about the great work you do.” – Pam Erskine, itSMF USA President

FUSION 16 unites over 1,600 industry leaders and practitioners and will take place November 1-4, 2016 at the MGM Grand in Las Vegas.

For more information and to submit your nomination, please visit Awards


 

 

itSMF USA names new members of the BIG Team

 

The BIG (Board and Interest Group) team is made up of itSMF USA members who have served itSMF USA as either a Local Interest Group or Community of Interest leader.  Initiated in 2013, BIG provides a vital role for the Chapter as an advisory panel for the Board of Directors.

itSMF USA is pleased to announce the members of the BIG team for 2016:

·       Karl Bietsch

·       Gary Case

·       Edward Gray

·       Scott Jaeger

·       Scott Rose

·       Jay Stuart

·       Chuck Wysocki

 

itSMF USA would also like to express its appreciation to members of the BIG team that served the chapter during 2015.

·       Karl Bietsch

·       John Clipp

·       Lisa Hodges

·       David Nottingham

·       Roc Paez

·       Tim Peterson

·       Jason Stonehouse

·       Eddie Vidal

·       Mary Ward

·       Krystl Wyatt-Heine 


FUSION 16 Opens Call for Speakers: Proposals Due March 7, 2016

 

Premier Conference for IT Service Management Professionals Will Take Place November 1-4, 2016 in Las Vegas, NV.  


COLORADO SPRINGS, CO, January 21, 2016 / PRNewswire/ -- HDI and itSMF USA, two leaders in the world of IT service management, today opened the Call for Speakers period for their FUSION 16 Conference & Expo. The country's most comprehensive annual event created for the ITSM community, FUSION 16 is seeking speakers who can offer practical ITSM solutions that provide insight into how formal processes and industry tools can align IT goals with business goals to improve operations. FUSION 16 unites 1,600 industry leaders and practitioners and will take place November 1-4, 2016 at the MGM Grand in Las Vegas. For more information and to submit your proposal by March 7, 2016, visit: https://hdiconf.tech.ubm.com/fusion/2016/proposals

 

The FUSION 16 Program Committee is seeking speakers for the following:

  • One-, two-, and three-day pre-conference workshops: Conducted by today's leading practitioners with real-world experience, these industry-leading courses range from one to three days and cover everything from KCS to problem management to workshops about ITSM maturity (Presentations: October 30-November 1, 2016).
  • One-hour core conference sessions: The eighty learning sessions provide the foundation of the conference and educate attendees on fundamental concepts behind service management and how to apply the concepts to improve the customer's experience with IT (Presentations: November 1-4, 2016).

Learning Tracks for 2016: As systems, technologies, and methodologies continue to evolve and become more complex, FUSION 16 seeks skilled industry thought-leaders with engaging presentations tailored to any of the following core subject areas: DevOps and Agile; The Futurist; The Generalist; Improving Service Management; People, Culture and Value; Security, Risk and Vulnerability; The Specialist; and The Strategist. 

 

"With an emphasis on education and peer-to-peer sharing among practitioners, FUSION 16 creates a unique atmosphere for learning about state-of-the-art ITSM methodologies and technologies," says Michelle Frilow-Steenhoek, HDI's Director of Events and Conferences.

 

"We're looking for distinguished industry visionaries to join us in Las Vegas to share their unique knowledge and expertise with an enthusiastic audience looking to advance their careers and mature their IT operations," adds Pam Erskine, President of itSMF USA.

 

To stay up-to-date on the latest from FUSION 16 and to submit your proposal by the March 7, 2016 deadline, visit: SMFUSION.com .


 


 

itSMF USA Names New Board Members 

 

HOUSTON, TX – itSMF USA, a chapter of itSMF International and the premier independent professional organization and forum for IT Service Management professionals in the U.S., has announced the organization’s newly elected Board of Directors for 2016.

 

New members elected to serve three-year terms for itSMF USA include Mary Ward, David Nottingham, and Gail Talbott.  Doug Tedder is returning to the itSMF USA Board to serve a two year term.  Brenda Iniguez has also been appointed for a one year term.  Four board members will serve as officers and on the Executive Committee. The remaining five board members are responsible for a management portfolio.

 

Tedder will be responsible for all strategic development and growth initiatives; Ward for marketing and membership growth to promote industry relevance and member retention and growth; Nottingham for member services to ensure member access to services and receive maximize membership value; Iniguez for alliances and outreach programs to deliver value to stakeholders and increase brand awareness; and Talbott for content, including development and maintenance of programs for stakeholders.

 

Returning board members include Cathy Kirch, who will serve as president elect; Kevin Ritter, who will act as treasurer; and Amy Green, who will act as secretary.  Pam Erskine will serve as president in 2016.  Charlie Araujo will assume an advisory role as the past president on the executive committee.

 

“IT Service Management incorporates many best practices and frameworks that help an IT organization identify and deliver high value services.  Our 2016 Board is committed to providing resources which help IT professionals capitalize on the benefits of IT investments and advance their skills for the future.”  said Erskine.  “I’m looking forward to working with the team as we continue to mature itSMF USA as the premier Service Management community.”

 

The 2016 itSMF USA Board of Directors were officially seated December 11, 2015. New portfolio assignments were also announced. More information is available on the itSMF USA Board of Directors here.

 

ABOUT itSMF USA

itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the ongoing development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/.

 
Winners Honored at FUSION Conference 
 
HOUSTON, Nov. 30, 2015 /PRNewswire/ -- At the annual FUSION conference in New Orleans on Nov. 1-4, 2015,  the  itSMF USA Awards program recognized the nation's best IT Service Management professionals and projects, for excellence and achievements within itSMF USA and for their leadership and contribution to the ITSM industry.

Regional Member of the Year finalists, announced previously, included Donovan Hardenbrook (West Region), Debbie Huddleston (Central Region), Joan Coolidge (East Region) and Karl Bietsch (South Region).

Joan Coolidge was named the 2015 itSMF USA Member of the Year.  Joan is a long-time member of itSMF, and a strong advocate for service management and student interests. She acts as a strong supporter of itSMF across her extensive professional and personal networks. Her actions exemplify the true spirit of the volunteer – someone who acts purely for the benefit of others with no expectations of personal gain.

Regional Project of the Year finalists, also announced previously, included Toyota / One Toyota Service Project, Nominee David Li, Sponsor Karen Nocket (West Region); SRA Intl/National Cancer Institute / Knowledge Management & Mobility, Nominee Greg Lockhart, Sponsor Jeff Shilling (East Region); and Coca-Cola / Redesigning the Global Coca-Cola Service Catalog, Nominee Jeniffer Oburu, Sponsor Bo Storey (South Region).

The One Toyota Service Project to Redesign the Global Coca-Cola Service Catalog (Jeniffer Oburu) was announced as the 2015 itSMF USA Project of the Year. The project was initiated to improve the user experience for employees, to address an increasing trend in the number of incidents related to Service Catalog and Request Management processes, and to support the strategic Global Help Desk direction around Left Shift / User Self Service. 

Jay Stuart received the Presidents Award for his courageous leadership and dedication to itSMF and our mission. Jay's leadership over the year's helped to ensure that itSMF members have the strong network and professional development opportunities that exist today.

Finally, the Atlanta Local Interest Group (LIG) was awarded the 2015 IG Excellence Award, based on the LIG's results including the number of events held, leadership, and engagement at the chapter level.  Chuck Wysocki, President of the Atlanta LIG, accepted the award. 

Congratulations to all finalists and to the chapter-level winners!

The itSMF USA awards are an annual industry and peers recognition program dedicated to highlighting excellence in the Service Management community. Awards are presented to recipients at the preeminent Service Management conference – FUSION. Learn more about the awards and past winners at www.itsmfusa.org/awards.

 

 
itSMF USA and BMC Software are proud to announce this year’s winners of the 2015 Student Case Competition

 

Each year, this event brings together graduate-level students interested in Service Management from universities across the country. First place and $5,000 went to the team from Texas A&M and team members Rakesh Kaushik, Roshni Samuel, and Varnitha Sonnegowda. Second place and $3,000 went to the team from U of D Texas and team members Aisha Gandhi, Mehul Doshi  and Mehul Raisinghani. Third place and $1,000 went to the team from the University of Pittsburgh and team members Ankur Geol, Krishnendu Chaterjee and Preeti Nafri.  Indiana University team members Megha Natarjan, Andrew Lewis and Chris Reid proudly represented IU as also showed.

The 2015 itSMF Student Case Competition will be held prior to the Fusion16 in Las Vegas. Schools interested in participating should email whitepapers@itsmfusa.org for more information.

  


 

HOUSTON, Nov. 17, 2015 - itSMF USA Announces Newly Elected Board of Directors for 2016

HOUSTON, Nov. 17, 2015 /PRNewswire-USNewswire/ -- itSMF USA, a chapter of itSMF International and the independent professional organization and forum for IT Service Management professionals in the U.S., has announced the organization's newly elected Board of Directors for 2016.

New members elected to serve three-year terms for itSMF USA include Mary Ward, David Nottingham, Gail Talbott and Doug Tedder. They replace outgoing board members Robyn McGregor, Deborah Anthony, and Susan Schellhase, who just completed three-year terms. Charlie Araujo will assume the role of past president on the executive committee. Pam Erskine will serve as president in 2016.

"We thank our outgoing board members for their hard work and dedication. Their efforts helped create opportunities for our members to advance their skills and network with their peers. It has been great working with them," said Erskine.

"In 2016 itSMF USA will focus on programs, research, communities, and content that help IT management better understand how to integrate the practices and frameworks that support our businesses in achieving their objectives. I am excited to have four new board members joining the team and I look forward to working with them as we continue to develop itSMF USA as the leading service management community."

The 2016 itSMF USA Board of Directors will be officially seated on December 11, 2015. New portfolio assignments will also be announced at that time. More information is available on the itSMF USA Board of Directors here.

ABOUT itSMF USA
itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the ongoing development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/.

 

 


 

Greetings from New itSMF USA President, Charlie Araujo

New itSMF USA President, Charlie Araujo, has some important news to share with you in his inaugural greeting video. We invite you to get to know Charlie and hear what he has to say about the future of itSMF USA.

 

12-12-2014 Farewell from Past President, Jack Probst

11-28-2013 AXELOS and itSMF to work together on the development of Global Best Practice in IT Service Management 

11-14-2013 itSMF USA 2013 Board of Directors vote to endorse Service Management Congress and its Call to Action  

10-04-2013 itSMF USA and HDI’s Annual Event to Host New Owner of ITIL and PRINCE2 Brands 

08-15-2013 AXELOS will be at FUSION 13 

07-03-2013 Future of ITIL workshop - a little insight Provided by itSMF UK  

07-03-2013 New company launched to promote Best Management Practice portfolio to a global business audience 

 03-28-2013 itSMF USA Announces NetApp as New Premier Sponsor

10-31-2012 itSMF USA 2012 Awards Spotlight "Best of the Best” in Service Management Industry Innovation and Excellence

08-30-2012 IT Governance Publishing and itSMF USA Launch ‘Thought Leadership’ Book Series

04-11-2011 itSMF USA Announces New 2011 Independent Research Study on Service Management Adoption and Its Impact for IT

 

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