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Calendar

11/27/2014 » 11/28/2014
Thanksgiving - Office Closed

12/2/2014
Atlanta LIG | Leveraging IT Service Management at Turner Broadcasting

12/3/2014
Cleveland LIG | Member Appreciation Event

12/4/2014
Chicago LIG | The State of ITSM | Roundtable Discussion With Industry Peers

12/4/2014
San Diego LIG| Member Appreciation & HOW is your Business to IT Relationship?

Search here for itSMF USA members by first name, last name, company, city or state!

Updates

 Special Report: "Service Management: Not Just for IT Anymore"

Members, click here to get this collaborative report from itSMF USA and HDI



Community & Events

2014 itSMF USA Awards | Find out who the winners are here

Student Case Competition Winners here

For insights from all of the 2014 Awards winners, click here

 

Meet Our LIG and SIG Leaders! | Get to know our organization's Interest Group leaders here!

Find itSMF Meetings Near You | Our Local Interest Groups hold regular meetings across the United States. To find your LIG, visit our LIG page or view our Events Calendar to find an upcoming event in your area.

priSM is accepting applications | Click here to learn more about Professional Recognition for IT Service Management (priSM) or to download an application.



Resources

 

Catch the podcast from FUSION 14 here!

 

ITSM Summit on BrightTALK | Service Strategy, click hereClick here to view "Playing My Position"

The September Issue of The Source eJournal is here! | Click here to view "Playing My Position"

Free ITSM Webinars for Members: |Check out our upcoming webcasts or view past events on-demand. View webinars here. Not a member? Join today!

 

BiSL Group and blog!|By now you've no doubt heard about the fabulous BiSL "Program-in-a-Box", but now we've got another BiSL resource -just for Members! Check it out today! (Remember, attendance of a BiSL Program presentation at your Local Interest Group earns 2 priSM CPDs!)

 

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NEW SURVEY: State Of IT Service Management In 2013

In conjunction with itSMF USA, Forrester has conducted its second annual State of ITSM survey.

This report is available from Forrester Strategic Research for $499 via their website but as an itSMF USA member you'll receive it for free!