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Calendar

1/27/2015
Denver LIG | Lessons Learned From a Tool Purchase and Implementation

1/29/2015
Columbus LIG | Tell Your Story Networking Event

2/3/2015
New York Metro LIG | "Keeping CSI Intact to Thrive" with Beverly Weed-Schertzer

2/10/2015
Heartland LIG | Knowledge is Power: Running the IT Business Discussion Group Session

2/19/2015
St. Louis LIG | Integration of Organizational Change Management with Project Management (Joe Lattal)

Search here for itSMF USA members by first name, last name, company, city or state!

What is the value of being a member of itSMF USA? | President Charlie Araujo discusses and lends his point of view. Watch the video here.

4th Annual ITSM Salary & Practices Survey | Help us gather important information about salary, general compensation and ITSM trends by taking this confidential survey. Access the survey HERE through January 31, 2015.

Community & Events

ITSM Summit on BrightTALK | Emerging Trends and Technologies in ITSM, click here.


Meet Our LIG and SIG Leaders! | Get to know our organization's Interest Group leaders here!


Find itSMF Meetings Near You | Our Local Interest Groups hold regular meetings across the United States. To find your LIG, visit our LIG page or view our Events Calendar to find an upcoming event in your area.


Free ITSM Webinars for Members: | Check out our upcoming webcasts or view past events on-demand. View webinars here. Not a member? Join today!

priSM is accepting applications | Click here to learn more about Professional Recognition for IT Service Management (priSM) or to download an application.


Resources

The January issue of The Source quarterly e-journal is here! | Click to access this month's issue: The Cloud


Don't miss our January 20 podcast, "Speak at FUSION 15" click here to attend!


Special Report: "Service Management: Not Just for IT Anymore" | Members, click here to get this collaborative report from itSMF USA and HDI.


BiSL Group and blog! | By now you've no doubt heard about the fabulous BiSL "Program-in-a-Box", but now we've got another BiSL resource -just for Members! Check it out today! (Remember, attendance of a BiSL Program presentation at your Local Interest Group earns 2 priSM CPDs!)

 

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NEW SURVEY: State Of IT Service Management In 2013

In conjunction with itSMF USA, Forrester has conducted its second annual State of ITSM survey.

This report is available from Forrester Strategic Research for $499 via their website but as an itSMF USA member you'll receive it for free!