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Welcome to the online home of itSMF USA, the premier membership association for IT Service Management professionals. itSMF USA is a volunteer-led, vendor-neutral community dedicated to the promotion, adoption, and advancement of service management best practices and standards that help your organization run more effectively and efficiently to deliver bottom-line results.


Connect through itSMF USA to

  • Learn Best Practices Being Applied at Other Organizations
  • Provide Opportunities for Recognition and Personal Growth
  • Improve Efficiency and Develop Capabilities that Improve the Value of IT

Through our industry thought leadership, learn how to

  • Take Advantage of Research and Industry Insights Available Only to itSMF Members
  • Integrate Best Practices, Frameworks and Standards to Take Your Organization Forward

Being part of itSMF USA helps you grow

  • The value of ITSM, not only within your IT organization, but across the enterprise
  • Your skills and prepare for the future

Be a part of the leading community of Service Management professionals. Be a part of itSMF USA.

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itSMF USA LIG/CoI Leadership Meeting

itSMF USA AGM Meeting

Denver LIG | Change and Configuration Management